Carlie Mills
Scottsdale,AZ
Summary
Dedicated Child Care and Studio Manager with over 8 years of experience in working with youth (0-14) and families, maintaining high-quality child care standards based on developmentally appropriate practices. Successful progression from Child Care Manager to larger operations as Studio Manager through merit based promotions and professional experience. Expertise in customer service scheduling, staff supervision, inventory management, and responding to employer driven metrics, duties, and responsibilities.
Overview
8
8
years of professional experience
Work History
Studio Manager
Rachel’s Young at Art Studio
Scottsdale, United States
08.2022 - 01.2024
- Coordinated daily studio operations, opened and closed location and monitored shift changes to uphold successful operations of art classes, camps, and birthday parties
- Recruited, trained, and developed an intuitive and customer-focused team to cater to all ages
- Successfully managed budgets for studio inventory and allocated resources to maximize profitability
- Organized hiring/staff schedules, summer camp, “KNO” camp, classes and cleaning schedules
Weekend Manager
Rachel’s Young at Art Studio
Scottsdale, United States
03.2021 - 08.2022
- Tracked trends and implemented operation strategies building customer and employee loyalty
- Observed each employee’s individual strengths and initiated mentoring to improve areas of weakness
- Maintained detailed records including but limited to, daily check-ins, release forms, incidents and documented tips from birthday parties
Child Care Manager
Mountainside Fitness
Scottsdale, United States
05.2018 - 05.2020
- Coordinated communication between the corporate office and individual child care attendants
- Participated in interdepartmental meetings
- Maintained detailed records including but not limited to, daily family check-ins, waivers, temporary guardianship, incidents, and employee career development plans
- Managed members’ accounts, responsible for detailing and documenting each interaction or change
- Coordinated communication between families and Member Service Staff
Child Care Attendant
Mountainside Fitness
Scottsdale, United States
05.2016 - 05.2018
- Maintained safety and cleanliness
- Proactively monitored children during day-to-day operations
- Consistently accommodated the diverse needs of the children’s various developmental levels
- Kept daily documentation of attendance and diaper changes
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group
- Supported children’s emotional and social development by encouraging positive self-concepts and understanding of others
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ12.2018
Skills
- Project Management
- Interpersonal Skills
- Critical Thinking
- Active Listener
- Team Building
- Product Promotion
Timeline
Studio Manager
Rachel’s Young at Art Studio
08.2022 - 01.2024
Weekend Manager
Rachel’s Young at Art Studio
03.2021 - 08.2022
Child Care Manager
Mountainside Fitness
05.2018 - 05.2020
Child Care Attendant
Mountainside Fitness
05.2016 - 05.2018
Bachelor of Science - Psychology
Arizona State University
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