Open To Work
MICHELE M. ARREDONDO
San Jose,CA
Work Preference
Summary
Reliable professional with a strong background in healthcare administration and team leadership. Recognized for enhancing operational efficiency, fostering client satisfaction, and driving community engagement through effective staff training and support.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Studio Manager
Orangetheory Fitness
Los Gatos, CA
09.2020 - 12.2026
- Managed day to day studio operations including payroll, inventory, and reporting
- Hired, trained, scheduled, and supported staff members
- Created training plans to support new employees, facilitating their successful integration into the team
- Built strong relationships with members, contributing to improved retention and satisfaction rates
- Grew membership through community outreach and personal connections, enhancing community engagement
Sales Associate
Orangetheory Fitness
San Jose, CA
01.2019 - 09.2020
- Met monthly sales goals through personalized service
- Guided prospective members by answering questions about programs and services, contributing to informed decision-making.
- Fostered friendly atmosphere to enhance member and guest experience, promoting a welcoming environment.
- Provided front desk support and handled administrative tasks
Healthcare Manager
Air National Guard
Moffett Field AFB, CA
01.2007 - 01.2020
- Oversaw daily administrative functions of healthcare facility, improving operational efficiency.
- Coordinated staff schedules, travel, and payroll to optimize resource allocation.
- Managed medical records equipment and supplies, supporting patient care initiatives.
- Trained personnel on electronic medical record software and data management best practices.
- Responded promptly to urgent clinician requests for patient data access within EMR system.
- Supported patient care and medical readiness for service members through effective logistics management.
- Ensured compliance with medical and military standards across all operations.
- Monitored patient vital signs and reported changes to healthcare team.
- Reviewed patient records for accurate code assignment and billing compliance.
- Researched denied claims to determine the cause of denial and corrected errors.
- Submitted claims electronically to insurance companies in accordance with regulations.
Medical Shift Supervisor and Training Manager
U.S. Army
01.1999 - 01.2007
- Led medical staff during high-demand shifts, ensuring quality care and effective team collaboration.
- Conducted training sessions and mentored junior personnel for skill enhancement.
- Supervised patient intake and coordinated treatment processes to enhance workflow and patient experience.
- Provided emergency medical care, overseeing patient assessments and treatment procedures in clinical and combat settings.
- Managed electronic health record systems, maintaining accurate patient data for improved clinical decision-making.
- Monitored patient vitals using telemetry equipment, reporting any abnormalities promptly.
- Prepared reports and official documentation to maintain regulatory compliance.
- Coordinated with insurance companies for claim verifications and approvals.
- Submitted and tracked medical claims to insurance companies via electronic or paper methods.
- Reviewed denials, rejections, and underpayments from insurance carriers.
Education
Associate of Science - Practical Nursing Technology
Community College of the Air Force
01-2017
Associate of Arts - General Studies
Allied American University
01-2015
Skills
- Studio operations
- Project management
- Creative project coordination
- Operations management
- EHR management
- Compliance documentation
- HIPAA compliance
- Client relationship management
- Customer service
- Training programs
- Microsoft Office Suite
- QuickBooks
- Social media management
- Team leadership
Certification
- CPT and ICD 10 Coding (Medical Office)
- CPR Certification
- Licensed Health, Life and Auto Insurance Agent
References
Available upon request
Timeline
Studio Manager
Orangetheory Fitness
09.2020 - 12.2026
Sales Associate
Orangetheory Fitness
01.2019 - 09.2020
Healthcare Manager
Air National Guard
01.2007 - 01.2020
Medical Shift Supervisor and Training Manager
U.S. Army
01.1999 - 01.2007
Associate of Science - Practical Nursing Technology
Community College of the Air Force
Associate of Arts - General Studies
Allied American University