Dedicated host with strong customer service skills, ensuring positive guest experiences and efficient seating management. Proficient in multitasking and time management, committed to enhancing team collaboration.
Overview
1
1
year of professional experience
Work History
Host
Darden
Oklahoma City, OK
12.2025 - Current
Welcomed and seated guests, ensuring a positive first impression and smooth dining experience.
Managed waitlists and reservations using OpenTable system to optimize seating efficiency.
Assisted in training new hosts on operational procedures and customer service standards.
Answered customer questions about hours, seating, and menu information.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Coordinated with kitchen staff to relay guest preferences and special requests accurately.