Skilled server and crew trainer with demonstrated expertise in effective communication and multitasking. Acknowledged for robust work ethic and team-building capabilities, poised to enhance customer experience and foster a collaborative workplace.
Overview
4
4
years of professional experience
6
6
Certifications
Work History
Server
Texas Roadhouse Restaurant
Oak Creek, Wisconsin
08.2024 - Current
Executed order-taking from customers promptly and accurately.
Provided excellent customer service to ensure satisfaction.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Performed opening and closing duties such as setting up dining area, restocking supplies.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Crew Trainer
Culver's Restaurant
Oak Creek, Wisconsin
07.2022 - 08.2024
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
Encouraged open communication between trainees and management throughout learning process.
Maintained cleanliness and organization in the dining area and kitchen.
Conducted training sessions on equipment use and safety protocols.
Conducted personalized coaching and offered constructive feedback to employees.