Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlie Ryner

Springfield,IL

Summary

Pharmacy operations professional known for high standards and focus on results. Experienced in managing pharmacy workflows, improving patient safety, and optimizing inventory. Valued for team collaboration and adaptability to changing needs. Skilled in regulatory compliance and process optimization, with reliable and flexible approach to achieving goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens
08.2024 - Current
  • Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
  • Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
  • Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
  • Increased customer satisfaction by enhancing communication between pharmacists, technicians, and customers.
  • Maintained compliance with all regulatory requirements, ensuring timely completion of audits and inspections without significant findings.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Collaborated with store manager to maintain daily operations.

Pharmacy Technician

County Market
04.2023 - 08.2024
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed medication inventory, ensuring availability of all necessary drugs.

Pharmacy Technician II

Memorial Health Hospital
02.2023 - 04.2024
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Provided critical support in emergency situations, quickly gathering necessary medications.

Pharmacy Cashier

Walgreens
09.2019 - 01.2022
  • Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted, measured, and compounded medications following standard procedures.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Reviewed and verified customer information and insurance provider information.

Sales Associate

JCPenney
11.2016 - 10.2019
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Lanphier High School
Springfield, IL
06-2018

Skills

  • Medication dispensing
  • Workflow optimization
  • Direct patient care
  • Patient safety
  • Drug safety
  • Operations management
  • Staff training
  • Insurance billing
  • Inventory control
  • Policy enforcement
  • Drug inventory management
  • Immunizations
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking
  • Critical thinking
  • Certified in CPR/AED

Certification

  • Licensed Pharmacy Technician in Illinois - March 2020 - currently
  • Pharmacy Technician Certification Board (CPhT) - April 2021-currently

Timeline

Pharmacy Operations Manager

Walgreens
08.2024 - Current

Pharmacy Technician

County Market
04.2023 - 08.2024

Pharmacy Technician II

Memorial Health Hospital
02.2023 - 04.2024

Pharmacy Cashier

Walgreens
09.2019 - 01.2022

Sales Associate

JCPenney
11.2016 - 10.2019

High School Diploma -

Lanphier High School

Similar Profiles

CREATE PROFILE