Carlin Hardy

Laundry & housekeeping.

• Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
• Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
• Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
• Kept a high level of cleanliness and sanitation.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with POS system.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.

• Helped customers by answering their questions and completing their requests
• Used cash registers and POS systems to request and record customer orders and compute bills
• Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
• Greeted customers with a smile and offered prompt and dedicated assistance
• Provided attentive and skilled assistance to all customer needs
• Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.

• Assisted in the preparation of the dining room for upcoming special events, such as decorating and creating and printing special group menus using [Software]
• Maintained the highest level of glass and silverware cleanliness
• Adhered to all alcohol service safety regulations and maintained a network of available ride services for inebriated customers
• Kept the food preparation areas clean, sanitized, and well-organized
• Assisted with the setup and service of multiple banquet food stations, as well as the final cleanup.

• Maintaining accurate wait list quotes while efficiently directing the seating of guest parties
• Oversaw the dining area with natural leadership abilities and organizational strategies focused on balancing guest and business needs
• Customer questions about hours, seating, and [Type] information were answered by me
• I'm doing a variety of cleaning and odd jobs around the restaurant.