Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
16
16
years of professional experience
Work History
Home Health Aide
American Nurses
Orlando, Florida
03.2023 - Current
Delivered in-home care for disabled and cognitively impaired patients.
Prepared meals according to dietary plans and assisted with feeding.
Managed light housekeeping duties, including laundry and grocery shopping.
Accompanied patients to medical appointments to ensure proper care.
Psychologist
Supreme Court of Justice, Panamá- Human Resources Department
Panamá, Panamá
10.2019 - 09.2021
Reviewed employment applications and job orders to match candidates with specific requirements.
Conducted interviews to extract comprehensive information on work history and skills.
Gathered data through observation, interviews, and surveys to support candidate evaluation.
Psychologist
Supreme Court of Justice, Panamá-Acusatory Penal System
Panamá, Panamá
09.2016 - 09.2019
Facilitated resolution of housing, employment, and social service issues for probationers.
Recommended probation conditions to court, including drug treatment and vocational rehabilitation.
Cultivated professional relationships with offenders through home, school, and community visits.
Collaborated with multidisciplinary teams to ensure comprehensive client care.
Human Resources Assistant
Petroautos,S.A., Panamá-Hyundai Car Agency
Panamá, Panamá
01.2014 - 08.2016
Conducted thorough interviews to gather applicants' work history, education, and skills.
Performed background checks and managed drug screening documentation with precision.
Organized hiring events and actively participated in job fairs to engage potential candidates.
Searched for qualified candidates using databases, media advertisements, and employee referrals.
Informed applicants about roles, compensation, and benefits to set clear expectations.
Conducted exit interviews and processed employment termination paperwork efficiently.
Human Resources Recruiter
Suplying Total Talent Group, Panamá
Panamá, Panamá
11.2013 - 01.2014
Reviewed employment applications and candidate backgrounds to assess qualifications and compensation needs.
Participated in local job fairs and recruitment events to attract potential hires.
Conducted interviews with applicants to evaluate work history, education, and skills.
Human Resources Assistant
Shalom Group, Panamá- Department Store
Panamá, Panamá
05.2012 - 01.2013
Searched computer databases and media for qualified candidates through advertisements and referrals.
Conducted mass recruitment and selection processes to fill personnel needs.
Processed hiring paperwork efficiently for newly hired employees.
Interviewed candidates to gather information on work history, education, and skills.
Organized hiring events and participated in job fairs to network with potential candidates.
Created and managed over 500 confidential personnel records to ensure data integrity.
Customer service Representative
Sitel Group Panamá
Panamá, Panamá
05.2009 - 07.2010
Tailored client experiences by identifying unique needs and delivering appropriate services.
Scheduled and confirmed appointments based on customer availability to ensure convenience.
Resolved inconsistencies in contract and billing systems by identifying discrepancies and requesting adjustments.
Clarified invoices and company policies by presenting and explaining fees to clients.
Education
Home Health Aide Program -
I.T. of Central Florida Vocational School
Orlando, FL
03-2023
Bachelor's Degree - Psychology
Latina University Of Panamá
Panama
01.2012
Some College (No Degree) - English-as-a-Second-Language Education
Seminole State College of Florida
Altamonte Springs, FL
Skills
Administrative skills
Customer service
Ability to work under pressure
Patient and empathetic
USA Work authorization
Team collaboration
Communication skills
Languages
Spanish
Full Professional
English
Limited
Timeline
Home Health Aide
American Nurses
03.2023 - Current
Psychologist
Supreme Court of Justice, Panamá- Human Resources Department
10.2019 - 09.2021
Psychologist
Supreme Court of Justice, Panamá-Acusatory Penal System
09.2016 - 09.2019
Human Resources Assistant
Petroautos,S.A., Panamá-Hyundai Car Agency
01.2014 - 08.2016
Human Resources Recruiter
Suplying Total Talent Group, Panamá
11.2013 - 01.2014
Human Resources Assistant
Shalom Group, Panamá- Department Store
05.2012 - 01.2013
Customer service Representative
Sitel Group Panamá
05.2009 - 07.2010
Home Health Aide Program -
I.T. of Central Florida Vocational School
Bachelor's Degree - Psychology
Latina University Of Panamá
Some College (No Degree) - English-as-a-Second-Language Education