Carlisa Smith
Katy,TX
Summary
Proven track record in enhancing clinic efficiency and patient care as a Certified Medical Assistant, adept in HIPAA Compliance and exhibiting strong communication skills. Expert in managing disability claim, showcasing proficiency in claims processing and a deep understanding of insurance regulations. Demonstrates a commitment to improving patient and client outcomes through meticulous documentation and coordination.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (Remote)
Teladoc
Katy, TX
01.2021 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Disability Claims Representative (Rmote)
Sedgwick
Remote, SC
01.2019 - 01.2021
- Monitored ongoing cases closely, adjusting benefits as needed based on changes in medical conditions or employment status of claimants.
- Managed claims, subrogation, liability reserve setting, negotiating and liability litigation support.
- Responded to telephone and written inquiries from clients, insurance carriers, claimants, attorneys, repair shops, appraisers, physical damage experts and physicians within statutory requirements.
- Applied fundamental liability concepts, practices and procedures of state or federal laws and requirements.
Education
Certified Clinical Medical Assistant - Medical Assisting
Remington College
Columbia, SC04.2018
Skills
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Electronic Health Records
- Patient documentation
- Customer Service
- Claims Processing Proficiency
- Insurance Regulations Understanding
- Strong Communication Skills
- Disability Benefits Knowledge
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant (Remote)
Teladoc
01.2021 - Current
Disability Claims Representative (Rmote)
Sedgwick
01.2019 - 01.2021
Certified Clinical Medical Assistant - Medical Assisting
Remington College