Johneka Seals
14100 Rio Bonito Rd #55 Houston,TX
Summary
Certified Medical Assistant with over a decade of diverse experience in multi-specialty environments, including urgent care and emergency room support, emphasizing a strong commitment to patient care and clinical excellence. Expertise in high-pressure settings, virtual patient triage, and chronic disease management contributes to optimal patient outcomes. Specialized knowledge includes OB/GYN, Pediatrics, Family Medicine, Cardiology, Endocrinology, Rheumatology, Oncology, and Wound Care. Proven ability to maintain seamless workflows and enhance patient satisfaction through effective communication and clinical precision, complemented by proficiency in various EMRs such as Epic, Cerner, Athena, and NexGen.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (Remote)
Accuhealth
05.2024 - 01.2026
- Oversaw on average 65-100 remote evaluations per day of patients to track chronic health issues, including diabetes and hypertension.
- Managed patient interactions through phone and secure platforms, ensuring timely responses to concerns and symptom reporting.
- Tracked and updated vital signs and patient data in EMR, facilitating prompt communication of concerns to RNs or physicians.
- Oversaw scheduling and execution of virtual follow-ups regarding lab work and medication changes, maintaining strict adherence to HIPAA regulations.
- Delivered targeted phone-based education to enhance patient understanding of lifestyle changes and medication compliance.
- Trained junior staff on clinical protocols, fostering a knowledgeable and efficient team environment.
- Developed patient education materials, improving understanding of treatment plans and health maintenance strategies.
Certified Medical Assistant / Floater (Multispecialty)
UT Southwestern Medical Center
01.2017 - 01.2026
- Oversaw virtual pre-visit screenings and organized telehealth appointments to adapt to healthcare delivery changes during COVID-19.
- Assisted in urgent care settings by executing wound care procedures, applying splints, managing asthma conditions, and administering injections.
- Achieved efficient specimen collection and IV insertions to improve patient throughput. Delivered allergy shots and Vivitrol injections with precision. Contributed to accurate EKG interpretation for enhanced diagnostic outcomes.
- Coordinated efforts across clinics to maintain precise charting in electronic medical records and ensure availability of necessary supplies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained accurate electronic health records, ensuring compliance with regulatory standards.
- Educated patients on treatment plans and preventive care strategies to enhance health outcomes.
Family Medicine Travel Medical Assistant
Valley Health Partners
03.2023 - 04.2024
- Managed patient interactions in family medicine, endocrinology, and infectious disease across clinical settings and virtual platforms.
- Facilitated comprehensive patient intake by reconciling medications, verifying insurance, and documenting vital signs and lab results.
- Delivered targeted guidance on diabetes monitoring, thyroid care, and chronic joint management, utilizing both telehealth and face-to-face interactions.
- Facilitated timely lab result follow-ups and specialist referrals to enhance patient care through EMR and secure messaging systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant - OB/GYN & Pediatrics (In-Person)
Crescent City Physicians
03.2022 - 02.2023
- -Delivered OB care including prenatal charting, fetal monitoring coordination, and injection support.
- - Assisted with well-child checkups, immunizations, and parent counseling for developmental milestones.
- - Scheduled in-person and follow-up telehealth appointments and submitted prior authorizations for OB medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Emergency Room Technician / Medical Assistant (In-Person, Acute Care)
Baylor University Medical Center
01.2015 - 01.2017
- Coordinated with emergency care teams to enhance triage efficiency, trauma preparation, and timely documentation of vital signs.
- Directed pre-registration and EMR processes to ensure swift service for urgent walk-in patients.
- Oversaw EKG procedures and IV placements under physician guidance. Collaborated with medical staff to ensure proper application of orthopedic splints. Enhanced patient care through effective support in clinical settings.
- Ensured timely delivery of specimens and facilitated patient turnover to support quality care.
- Executed rapid patient support and maintained continuous follow-through to address needs in high-pressure situations.
- Executed patient care responsibilities, focusing on vital signs assessment and facilitating diagnostic procedure assistance.
- Optimized communication and processes with medical team to enhance workflow efficiency in urgent care scenarios.
Education
Associate of Science -
North Lake College
Irving, TX05.2020
Skills
- Medication administration
- Sample collection procedures
- Phlebotomy/IV Start
- OB/GYN procedures
- Electrocardiographic rhythm recognition
- Customer relationship management (CRM)
- Vitals monitoring
Certification
- Nationally Certified & Registered Medical Assistant (NRCMA)
- Basic Life Support (BLS) - Current
AWARDS
Employee of the Month - UT Southwestern Medical Center (May 2017), Employee of the Month - Regional Medical Center (Aug 2015)
Timeline
Certified Medical Assistant (Remote)
Accuhealth
05.2024 - 01.2026
Family Medicine Travel Medical Assistant
Valley Health Partners
03.2023 - 04.2024
Medical Assistant - OB/GYN & Pediatrics (In-Person)
Crescent City Physicians
03.2022 - 02.2023
Certified Medical Assistant / Floater (Multispecialty)
UT Southwestern Medical Center
01.2017 - 01.2026
Emergency Room Technician / Medical Assistant (In-Person, Acute Care)
Baylor University Medical Center
01.2015 - 01.2017
Associate of Science -
North Lake College