Summary
Overview
Work History
Education
Skills
Timeline
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CARLISSA HEART

Schenectady,NY

Summary

I am highly motivated and detailed - oriented professional with a proven track record of delivering effective solutions to complex challenges. With a strong background in organizing, multitasking, and leadership, I excel in driving success and exceeding client expectations. My practical experience, combined with a dedication to achieving results, ensures that I consistently provide great outcomes in problem - solving and system enhancement. I am also known for my trustworthiness and commitment, I am eager to contribute my skills to a dynamic team focused on achieving excellence.

Overview

9
9
years of professional experience

Work History

Branch Manager

Hertz Rental
01.2018 - 01.2022
  • Oversee working of branch administer all branch operations and manage all communication with customers and employees
  • Supervise and recommend improvements to all branch performance
  • Prepare all sales campaigns and monitor all branch performance and ensure optimal level customer services in assistance with branch manager and maintain effective relationships with all customers
  • Develop and maintain good professional relationships with all existing and new customers and analyze branch performance and identify any issues in same
  • Ensure effect sales and services activities and monitor all employee performance and ensure compliance to all policies and procedures of organization
  • Handled daily financial transactions with accuracy and integrity

PCA

Attentive Care
01.2015 - 01.2018
  • Assist my clients with needs listed on their care plan
  • Take my client/s to doctors' appointments
  • Drive my client/s to do their errands or ill do them myself
  • Do the house chores
  • Remind my client/s to take their medicine
  • Help/assist my client/s with walking as needed
  • Help/assist prepare meals

PCA

Home Instead Senior Care
01.2013 - 01.2015
  • Assist my client with their daily needs of living
  • Clean their home as needed
  • Grocery shopping and errands
  • Medication reminders

Education

TCC - Information Systems Tech (Data Security Analysis)

01.2013

Skills

  • KEYBOARDING 45 WPM
  • DATA ENTRY
  • STRONG ATTENTION TO DETAIL
  • CUSTOMER SERVICE
  • USE ETHICAL JUDGEMENT IN DECISION MAKING
  • PROFICIENCY IN MS APS
  • MEETING IMPORTANT DEADLINES AND PRIORITIZING WORKLOAD

Timeline

Branch Manager

Hertz Rental
01.2018 - 01.2022

PCA

Attentive Care
01.2015 - 01.2018

PCA

Home Instead Senior Care
01.2013 - 01.2015

TCC - Information Systems Tech (Data Security Analysis)

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CARLISSA HEART