Carliyah Pierce
West Palm Beach,FL
Summary
Dynamic professional with strong work ethic and exceptional customer service skills developed at The Carlisle Palm Beach. Proven track record of enhancing guest satisfaction through effective communication and meticulous attention to detail. Experienced in cash handling and maintaining cleanliness standards, ensuring a positive and organized environment. Familiar with working with elderly patients in dining settings, demonstrating compassion and adaptability.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
The Carlisle Palm Beach
West Palm Beach, FL
01.2023 - 12.2023
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed food and beverage orders, ensuring timely delivery and accuracy.
- Collaborated with kitchen staff to coordinate efficient meal preparation and presentation.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
JCPenney
West Palm Beach, FL
09.2022 - 12.2022
- Assisted customers in identifying products and addressing inquiries to enhance shopping experience.
- Maintained organized product displays to promote sales and improve store aesthetics.
- Processed transactions accurately using point-of-sale system to ensure efficient checkout.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
John I Leonard High School
West Palm Beach, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Comfort patients
- Multitasking
- Organizational skills
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
- Friendly, positive attitude
- Certified in CPR/AED
Certification
- BLS Provider
Timeline
Server
The Carlisle Palm Beach
01.2023 - 12.2023
Sales Associate
JCPenney
09.2022 - 12.2022
John I Leonard High School