Carlo Cuevas
Redwood City,CA
Summary
Customer-focused professional delivering exceptional service in fast-paced environments. Demonstrates a strong ability to build positive relationships, resolve conflicts, and support both clients and teams. Transitioning into sales and marketing with a solid foundation in customer engagement and product knowledge.
Overview
4
4
years of professional experience
Work History
Salesperson
Everett Management
Santa Clara, CA
08.2026 - 08.2026
- Cultivated key customer relationships, resulting in increased sales.
- Assisted customers in selecting products tailored to their needs, enhancing satisfaction.
- Provided product demonstrations to educate customers on features and benefits.
- Maintained knowledge of current promotions and product offerings for effective sales support.
- Assisted customers in selecting products tailored to their needs, enhancing satisfaction. on the latest product features and benefits.
- Engaged customers in friendly discussions to foster a welcoming shopping environment. with customers to provide friendly atmosphere and smooth shopping experience.
Security Officer
Securitas
San Francisco, USA
09.2025 - 07.2026
- Deliver exceptional front desk and customer service support to employees, executives, visitors, and vendors in a high volume corporate environment.
- Built positive relationships by assisting with workplace inquiries, resolving issues, and ensuring welcoming experiences for employees and visitors.
- Coordinated front lobby operations, managing phone calls, emails, visitor management, and access requests to streamline entry processes.
- Delivered exceptional front desk and customer service support, enhancing visitor experiences in corporate environments.
Security Officer
Securitas
03.2024 - 09.2025
- Known for reliability, leadership, and positive client interactions.
- Backup Dayshift Supervisor.
- Assisted in scheduling, leading a team of 6 officers.
- Security services provider, known for reliability and leadership in client interactions.
Security Officer
Securitas
Google
07.2022 - 03.2024
- Security services provider, specializing in corporate security.
Education
GED -
Sequoia Adult School
Menlo Park, CA08-2021
Skills
- Customer service excellence
- Relationship building
- Team collaboration
- Critical thinking
- Interpersonal skills
- Alarm monitoring
- Conflict resolution
- Client management
- Communication skills
- Attention to detail
- Access control
- Emergency response
Timeline
Salesperson
Everett Management
08.2026 - 08.2026
Security Officer
Securitas
09.2025 - 07.2026
Security Officer
Securitas
03.2024 - 09.2025
Security Officer
Securitas
07.2022 - 03.2024
GED -
Sequoia Adult School