Experienced with customer service, sales techniques, and product knowledge. Implements persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Work History
Retail Sales Associate
10 Months
FedEx | 10.2025 - Current
* Delivers exceptional customer service by addressing inquiries and resolving issues swiftly.
* Assists in inventory management, ensuring proper stock levels and product availability
* Process transactions using point-of-sale systems, processing credit and cash sales accurately.
Bartend & Banquet Professional
2 Years
Arnaud’s | 01.2023 - 01.2025
Conducted banquet serving and bartended private events for up to 800 guests, ensuring seamless guest experience
Prepared banquet activities and delivered entrees while orchestrating hors d'oeuvres, contributing to event satisfaction
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Professional Driver
7 Years
Lyft | 01.2017 - 01.2024
Delivered transportation services throughout New Orleans area
Maintained consistent transportation services for 7 years in New Orleans vicinity
Ensured timely and safe transportation of passengers across various routes.
Maintained high customer satisfaction through effective communication and problem-solving skills.
Adhered to local traffic laws and regulations, promoting safety and compliance at all times.
Manager // Account Manager
2 Years
Cox Communications | 01.2015 - 01.2017
Led crew of brand ambassadors to enhance brand visibility
Engaged with customers to discuss account options and provide tailored solutions.
Led cross-functional teams to enhance operational efficiency and service delivery.
Developed strategic initiatives to improve customer satisfaction and retention rates.
Oversaw budget management, ensuring optimal resource allocation across departments.
Insurance Agent // Health Plan Advisor
6 Years
Kelly Services | 01.2009 - 01.2015
Delivered health care services to clients including Anthem Blue Cross & Blue Shield
Sold comprehensive insurance plans to small businesses, enhancing their coverage options.
Education
High School Diploma
Withrow | Cincinnati, OH
Skills
Point of Sale Systems
Customer Engagement
Sales Reporting
Inventory Management
Customer engagement
Linux line-command
Team Collaboration
Time Management
Security frameworks
Accomplishments
Consistently achieving store goals and benchmarks made way for our store to consistently leads as a model store within the company.
Certification
Google Professional Cybersecurity Certificate 2025