Carlo Estrada
Imperial Beach,California
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
8
8
years of professional experience
Work History
Parts Associate
Camping World
04.2023 - Current
- Supported team members during peak hours, working efficiently to reduce wait times and maintain exceptional customer service standards.
- Maintained a clean, organized workspace to enhance productivity and facilitate easy access to required parts.
- Developed expertise in various RV systems, becoming a trusted resource for colleagues seeking advice on specific parts or repairs.
- Organized parts storage and stocked inventory according to established guidelines.
Parts Associate
RV Solutions
11.2022 - 04.2023
- Supported team members during peak hours, working efficiently to reduce wait times and maintain exceptional customer service standards.
- Maintained a clean, organized workspace to enhance productivity and facilitate easy access to required parts.
- Developed expertise in various RV systems, becoming a trusted resource for colleagues seeking advice on specific parts or repairs.
- Organized parts storage and stocked inventory according to established guidelines.
Parts Associate
Mossy Nissan Chula Vista
08.2019 - 10.2022
- Provided excellent customer service by answering customer's questions and delivering needs-based solutions.
- Maintained modern product and technical knowledge to effectively communicate with clients, technicians and service staff
- Demonstrated understanding of parts catalog through accurate part quotas
- Obtained 95% of sales through ethical selling techniques that met Nissan's policy
- Verified that parts were ordered correctly and matched the estimated price
- Ensured that internal requests for parts were billed on service repair orders
SHIPPING AND RECEIVING ASSOCIATE
Mossy Nissan National City
02.2017 - 08.2019
- Maintained inventory by receiving shipment and entering it into system
- Ensured that correct parts were sent out for delivery for the day
- Delivered parts to technicians as needed
PARTS DELIVERY DRIVER
Mossy Nissan National City
02.2016 - 02.2017
- Maintained part inventory to locate parts efficiently and guarantee safe pickups and deliveries according to Nissan's client, pick up and delivery policies
- Recorded pick up and delivery transactions, billed customers accurately and delivered payments to cashier
- Ensured parts were delivered on time
Education
High School Diploma -
The Portal
Chula Vista06.2014
Skills
- Retail Inventory Management
- Customer Experience
- Customer Relations
- Mobile Devices
Timeline
Parts Associate
Camping World
04.2023 - Current
Parts Associate
RV Solutions
11.2022 - 04.2023
Parts Associate
Mossy Nissan Chula Vista
08.2019 - 10.2022
SHIPPING AND RECEIVING ASSOCIATE
Mossy Nissan National City
02.2017 - 08.2019
PARTS DELIVERY DRIVER
Mossy Nissan National City
02.2016 - 02.2017
High School Diploma -
The Portal
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