Summary
Overview
Work History
Education
Skills
Otherstudies
Certification
Languages
Timeline
Generic

Carlos A Almaguer Pao

Port Richey,Florida

Summary

Results-driven professional with a robust analytical mindset and keen attention to detail. Demonstrates expertise in technology and business, successfully leading the development of innovative processes that enhance organizational efficiency. Proven track record in fostering collaboration across management, operations, and logistics departments to deliver impactful solutions. Committed to leveraging technological advancements for continuous improvement while focusing on business growth and long-term customer relationships.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Record specialist III

Hillsborough County Clerk of Court
10.2023 - Current
  • Indexing
  • Document Record
  • Mailing
  • Marriage license
  • Passport
  • Customer Service
  • Cashiering (cc, cash, check)
  • Brand ambassador

Real time analyst

Accedo Technologies
03.2022 - 08.2022
  • Data analysis
  • Work assignment
  • Attendance reports
  • Performance and productivity reports
  • Volume and Queue monitoring
  • Back-office tasks distributions

Customer service agent (Medical billing)

Accedo Technologies
10.2021 - 03.2022
  • Customer service as Patient Account Specialist for GoHealth

Operations Manager

CALPASA
08.2017 - 05.2021
  • Responsible for every day operations of the company including as for the budgets, human and other resources

Customer Service Representative

Accedo Technologies
10.2015 - 07.2016
  • Costumer Service for Kohls.com

Finance Counselor

State Trust Group
02.2015 - 09.2015
  • Client Prospecting
  • Client Counselor
  • Post-Selling Following Formats Develop

Commercial Manager

CALPASA
05.2012 - 12.2014
  • Administrative Management
  • Sales
  • Quotations
  • Negotiations with clients and suppliers
  • Project supervision
  • Tax payment
  • States bids
  • Supply Channel

Warehouse Manager

ROCEDES S.A.
08.2011 - 05.2012
  • Inventory control
  • Ins & Outs control
  • Trims control
  • Local & International trims Purchase
  • Warehouse personal management
  • Reports making
  • Keep production flow
  • Customer care

Education

Electronics Engineering -

Universidad Nacional de Ingenierías
01.2016

Bachelor of Science and Letters -

Colegio Bautista de Managua
01.2005

Skills

  • Analytical thinking
  • Technical troubleshooting
  • Compliance monitoring
  • Expert problem solving
  • Vendor relations
  • Troubleshooting techniques
  • Drawer management
  • Strong numeracy
  • Data entry proficiency
  • Cash handling
  • Time management
  • Customer service
  • Phone etiquette
  • Customer focus
  • Performance reporting
  • Performance monitoring
  • Microsoft office expertise
  • Negotiation
  • Strategic planning
  • Data analysis

Otherstudies

Advanced English, Cornerstone, 2004, Microcomputer operator, UNI, 2006, Aprende a Programar en HTML y CSS desde Cero, Zenva Academy, 2017, HTML Fundamentals course, Sololearn, 2017, Cloud Computing, Google Activate, 2020, Desarrollo de Apps móviles, Google Activate, 2020

Certification

  • Currently enrolled in a technical curse for electrician and project management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Record specialist III

Hillsborough County Clerk of Court
10.2023 - Current

Real time analyst

Accedo Technologies
03.2022 - 08.2022

Customer service agent (Medical billing)

Accedo Technologies
10.2021 - 03.2022

Operations Manager

CALPASA
08.2017 - 05.2021

Customer Service Representative

Accedo Technologies
10.2015 - 07.2016

Finance Counselor

State Trust Group
02.2015 - 09.2015

Commercial Manager

CALPASA
05.2012 - 12.2014

Warehouse Manager

ROCEDES S.A.
08.2011 - 05.2012

Electronics Engineering -

Universidad Nacional de Ingenierías

Bachelor of Science and Letters -

Colegio Bautista de Managua

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Carlos A Almaguer Pao