Carlos Acevedo
Houston,TX
Summary
Results-driven supervisor with a focus on operational efficiency and staff management. Proven track record in enhancing customer satisfaction and driving process improvements.
Overview
11
11
years of professional experience
Work History
Supervisor
Whole Foods Market, Voss
Houston, TX
04.2023 - Current
- Supervised daily operations to ensure compliance with quality standards and customer satisfaction.
- Monitored performance metrics to identify areas for improvement in service delivery and operations.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Process Assistant
Amazon.Inc
Houston, TX
10.2019 - 04.2023
- Coordinated daily operational workflows to enhance efficiency and reduce processing time.
- Executed process improvements to enhance inter-team communication and boost task accuracy.
- Analyzed performance metrics to identify areas for operational enhancements, driving strategic initiatives.
Target Team Member/Reverse Logistics Lead
Target
Houston, TX
11.2014 - 10.2019
- Provided exceptional customer service to enhance shopping experiences.
- Executed inventory management tasks to ensure product availability and organization.
- Coordinated all Return to Vendor Shipments, Donations, Transferred Goods to other locations. Processed Damaged Goods/Returns/Recalls. Hazardous Materials Coordinator.
Education
No Degree - Biological Sciences
HCC
Houston, TXSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Continued Personal Development
Accomplishments
I have completed both levels of the Culture Champion Certification. I have completed the CDATL course. Achieved Top Performer designation on my last Performance Review. Currently Green Ambassador at Voss Location. Implemented Donation process to minimize waste, and increase our food pick up for 2nd Helpings Charity.
Languages
English
Native or Bilingual
Spanish
Timeline
Supervisor
Whole Foods Market, Voss
04.2023 - Current
Process Assistant
Amazon.Inc
10.2019 - 04.2023
Target Team Member/Reverse Logistics Lead
Target
11.2014 - 10.2019
No Degree - Biological Sciences
HCC