Carlos Aguirre
Rancho Mission Viejo,CA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot Inc
08.2020 - Current
- Developed product knowledge to assist customers in selecting home improvement solutions.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed inventory levels, optimizing stock availability and minimizing shortages.
- Trained new associates on sales techniques and store policies for improved performance.
- Gained expertise in departments such as Hardware, Electrical, and Order Fulfillment, as well as being a Cashier and a Pro Loader
Pizza Maker, Cashier, Food Prep
Blaze Pizza
12.2017 - 06.2020
- Enhanced kitchen safety by ensuring proper operation of equipment.
- Boosted customer satisfaction through timely and efficient order deliveries.
- Executed cash register transactions accurately, minimizing errors and improving efficiency.
- Streamlined food preparation by pre-preparing fruits and vegetables in advance.
Education
Bachelor of Arts - Communication Studies
California State University, Long Beach
Long Beach, CA05-2027
Associate of Arts - Communication Studies
Saddleback College
Mission Viejo, CA12-2024
High School Diploma -
San Juan Hills High School
San Juan Capistrano, CA06.2019
Skills
- Sales Expertise
- Handling Payments
- Food Safety Standards
- Customer Relationships
- Stocking and Replenishing
- Preparing Food Items
Accomplishments
- Assigned as a Coach and trained and mentored new employees.
- Rewarded multiple Employee of the Month awards by completing order fulfillment with accuracy and efficiency.
- Selected to VOA Team (Voice of the Associate) to gather input from other associates in the store to further improve store conditions
Certification
- Licensed Forklift Driver - 1 year
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
The Home Depot Inc
08.2020 - Current
Pizza Maker, Cashier, Food Prep
Blaze Pizza
12.2017 - 06.2020
Bachelor of Arts - Communication Studies
California State University, Long Beach
Associate of Arts - Communication Studies
Saddleback College
High School Diploma -
San Juan Hills High School