CARLOS ALECIO
Brooklyn,USA
Summary
Experienced and results-driven Bank Manager with a proven track record in driving sales growth and improving customer satisfaction for 5+ years. Well balanced in all my life's aspects and always accomplish my goals quicker than expected. Always looking to add value to whichever company I go, or person I meet.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Financial Resources FCU
08.2023 - Current
- Lead and influence the business relationships with community and bring in new business
- Collaborate with cross-functional teams to drive initiatives aimed at increasing member satisfaction and profitability
- Selected for Financial Counselor program by President & CEO
- Management of several projects at once & attend networking events
- Highest credit card sales 1st and 2nd quarter
Assistant Branch Manager II
Fulton Bank
10.2021 - 08.2023
- Lead and manage all aspects of branch operations, including staff supervision, customer service, sales, and compliance
- Foster a high performing culture and actively participate in community outreach and represent the bank in local events
- Manage team of 8-10 staff members and oversee daily operations of the branches resulting in a 25% increase in revenue
- Manage two branches which included drive-up with a resulting of 20% customer maintenance and satisfaction increase
- Top in Sales for credit cards coming over 150 percent of goal in 6 months
- Increased branch Deposit Volume by 2M in one quarter
- Maximized my sales and reached 130 percent of goal for all branches assigned
Teller/Banker
Investors Bank
04.2021 - 10.2021
- Actively managing customer banking relationships through an advice-based approach ensuring each client receives the best products for his or her needs and process teller transactions
- Build customer loyalty through courteous, professional service according to bank policies
Team Lead / Sales Representative
AT&T
10.2019 - 08.2021
- Drive sales performance and revenue as a dynamic leader with AT&T sales team
- Achieved or surpassed sales quotas by as much as 25%
- Acquired over 20 new business customers in 3 months
Education
Associate Of Science - Business Administration
Raritan Valley Community College
Raritan, NJ07.2024
Skills
Operations Management
Business Development
Team Development
Compliance Management
Staff Management
Interpersonal Skills
Technical Skills
Conflict Resolution
Public Speaking
Event Planning
Certification
- AED And CPR Certification
- Financial Counselor Certified
- Medallion Certified
- NJ Notary Public, 09/01/27
- NMLS #2372562
Timeline
Assistant Branch Manager
Financial Resources FCU
08.2023 - Current
Assistant Branch Manager II
Fulton Bank
10.2021 - 08.2023
Teller/Banker
Investors Bank
04.2021 - 10.2021
Team Lead / Sales Representative
AT&T
10.2019 - 08.2021
Associate Of Science - Business Administration
Raritan Valley Community College
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