Carlos Alvarez-Martinez
Buda,TX
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Quote
Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.
Albert Einstein
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Production Associate
Tesla
03.2024 - 06.2024
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
Sales Consultant
Northside Ford
04.2023 - 03.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
South Austin Nissan
08.2022 - 11.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Responded to telephone and in-person requests for information
- Followed up with existing customers to provide additional support and address concerns
- Provided sales and customer service assistance to walk-in traffic
Furniture Sales Associate
Chair King Backyard Store
06.2022 - 08.2022
- Researched furniture materials and suggested pieces to clients based on budget and want
- Communicated with clients to find and design layout best suited for client needs and location
- Followed up with clients after installation and delivery to gauge customer satisfaction
- Updated customers on scheduled deliveries of furniture to homes
Sales Consultant
Truck City Ford
03.2021 - 04.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Responded to telephone and in-person requests for information
- Followed up with existing customers to provide additional support and address concerns
- Provided sales and customer service assistance to walk-in traffic
Sales Consultant
Griffith Ford
02.2021 - 03.2021
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Responded to telephone and in-person requests for information
- Followed up with existing customers to provide additional support and address concerns
- Provided sales and customer service assistance to walk-in traffic
Sales Consultant
Truck City Ford
12.2019 - 10.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Responded to telephone and in-person requests for information
- Followed up with existing customers to provide additional support and address concerns
- Provided sales and customer service assistance to walk-in traffic
Order Selector
HEB
06.2018 - 08.2019
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
Education
No Degree - Small Engine Mechanics
Austin Community College
Austin, TXHigh school diploma -
Lehman High School
Kyle, TX06.2016
Skills
- Strategic Negotiation Skills
- Workplace safety
- Fluent In Two Languages
- Quality assurance
- Social listening
- Customer service
- Communication skills
- Sales
- Dealership experience
- Marketing
- Efficient multitasking
- Customer relationship management
- Store cleaning
- Teamwork and collaboration
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Full Professional
Spanish
Professional Working
Interests
- Food Tourism
- Cooking
- Gardening
- Gym Workouts
- Music
Software
CRM
VinSolutions
Provisions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Walmart
07.2024 - Current
Production Associate
Tesla
03.2024 - 06.2024
Sales Consultant
Northside Ford
04.2023 - 03.2024
Sales Consultant
South Austin Nissan
08.2022 - 11.2022
Furniture Sales Associate
Chair King Backyard Store
06.2022 - 08.2022
Sales Consultant
Truck City Ford
03.2021 - 04.2022
Sales Consultant
Griffith Ford
02.2021 - 03.2021
Sales Consultant
Truck City Ford
12.2019 - 10.2020
Order Selector
HEB
06.2018 - 08.2019
High school diploma -
Lehman High School
No Degree - Small Engine Mechanics
Austin Community College
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