Carlos Arevalo
Las Vegas,NV
Summary
Sales expert with the ability to thrive in competitive selling environments and team selling situations, with management and team building experience. Cultivated exceptional customer relations to create an experience for clients while exceeding personal sales goals. Skilled at demonstrating products and closing sales with a tenacious and driven approach while simultaneously teaching clients about the brand through brand history and product knowledge.
Overview
13
13
years of professional experience
Work History
Stylist
Chloe
03.2023 - Current
- Brought on to launch Chloe at Wynn Las Vegas as Part of a new team.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions to help clients refine their style preferences.
- Boosted sales through effective outreach during company campaigns.
- Consecutively reached monthly targets and contributed to our stores 2nd highest grossing year.
- Improved overall store aesthetic by regularly partnering with our regional merchandiser to refresh displays within our boutique.
Creed Brand Ambassador
Saks Fifth Avenue
11.2022 - 03.2023
- Provided excellent customer service using extensive knowledge of Creed While gaining knowledge in fragrance.
- Responsible for 60 percent of line sales.
- All line responsibilities such as inventory, visual displays, and sales were met and exceeded monthly.
- Cross selling other luxury brands to maximize sales.
- Engaged with clients through outreach campaigns.
Key Holder
Theory
10.2021 - 11.2022
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Achieved 156 percent of yearly sales target.
- Increased sales by promoting additional products.
- Retained 25% of clientele with excellent client satisfaction ratings and promoted long term loyalty for increased sales
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Trained and mentored new sales representatives.
Sales Representative
Porsche Design
10.2014 - 10.2021
- Offering exceptional customer service to differentiate and promote company brand.
- Communicate information to customers about product quality, value, and style.
- Verify that all merchandising standards are maintained every shift.
- Increased revenue by acquiring new customers and determining needs to offer relevant products. Client book with high success rate of at least 50% after 7 years of employment
- Exceeded sales goals for several consecutive sales quarters.
- Cold-called leads and closed large number of new sales over several months.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Sales Associate
Coach
08.2013 - 10.2014
- Recommended and helped customers select merchandise based on their needs.
- Trained employees on company customer service policies and service level standards.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to maximize revenue.
- Tourist driven fast pace selling environment.
Sales Associate
Armani Exchange
08.2011 - 08.2012
- Learned competitive sales skills in commission based environment.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Here is where knowledge about stock room duties were learned to train more versatile team members with high sales rates and high productivity where needed. At least 200-300 units to processes per hour.
Education
Business
College of Southern Nevada
Las Vegas, NVSkills
- Sales expert
- Fluent in Spanish
- Team building
- Cross selling expert
- Strong customer Relations
- Knowledge in stock management and organization
- Client capturing and retention
- Talented networker
Timeline
Stylist
Chloe
03.2023 - Current
Creed Brand Ambassador
Saks Fifth Avenue
11.2022 - 03.2023
Key Holder
Theory
10.2021 - 11.2022
Sales Representative
Porsche Design
10.2014 - 10.2021
Sales Associate
Coach
08.2013 - 10.2014
Sales Associate
Armani Exchange
08.2011 - 08.2012
Business
College of Southern Nevada
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