Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Carlos Arevalo

Maywood,CA

Summary

Accomplished driver with a proven track record of timely deliveries and a clean driving record, honed at ASAP Pharmacy and through ride-sharing platforms like Lyft and Uber. Excelled in customer service by addressing passenger concerns with professionalism, showcasing strong time management and communication skills. Achieved a safe driving record by adhering to traffic laws and regulations.

Overview

11
years of professional experience

Work History

ASAP Pharmacy

Driver
06.2024 - Current

Job overview

  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Obtained signatures from customers upon delivery of goods.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.

Lyft And Uber

Ride Share Driver
03.2013 - 05.2024

Job overview

  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
  • Adhered to all safety regulations and traffic laws while driving.
  • Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Enhanced customer service by providing prompt and courteous transportation to passengers.

Education

Culver City College
Culver City, CA

No Degree from Business
09.2016

Manfred Evans Community School
Los Angeles, CA

High School Diploma
01.1990

Skills

  • Time Management
  • Customer Service
  • Clean Driving Record
  • Safe Driving Practices
  • Punctual and Reliable
  • Loading and unloading
  • Traffic laws knowledge
  • Passenger Assistance

Timeline

Driver

ASAP Pharmacy
06.2024 - Current

Ride Share Driver

Lyft And Uber
03.2013 - 05.2024

Culver City College

No Degree from Business

Manfred Evans Community School

High School Diploma

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Carlos Arevalo