Carlos Bahena
Tooele,UT
Summary
Proven leader and efficient manager at Ramirez Barber Lounge, adept in health and safety compliance and scheduling coordination. Demonstrated ability to enhance customer satisfaction and drive marketing initiatives, backed by a cooperative attitude and exceptional time management skills. Achieved significant client retention through outstanding service delivery and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barbershop Manager
Ramirez Barber Lounge
3144 S. State St. Suite #2
03.2019 - 04.2024
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Distributed business cards outside of salon to generate new business.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered incoming telephone calls and scheduled appointments for clients.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Dishwasher
El Cabrito
956 W 1000 N SLC
08.2014 - 12.2017
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Followed supervisor instructions to complete tasks on time.
Education
West High School
Salt Lake City, UT06.2017
Skills
- Health and safety compliance
- Scheduling Coordination
- Appointment management
- Marketing initiatives
- Honest and Dependable
- Time Management Skills
- Cooperative Attitude
Certification
- Licensed Truck Driver - 1 year
- Licensed Barber - 7 years
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barbershop Manager
Ramirez Barber Lounge
03.2019 - 04.2024
Dishwasher
El Cabrito
08.2014 - 12.2017
West High School