Carlos Benitez
Los Angeles,CA
Summary
Reliable Program Lead with 5+ years of experience providing excellent customer service and communication, with skills in cash handling and financial reporting. Skilled in client engagement and instruction, alongside proficiency in program management and data documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quest Facilitator
After School All Stars
01.2023 - Current
- Responsible for leading a youth empowerment program focused on teaching local children skills applicable towards their professional & college careers, cultivating their leadership capabilities and financial literacy
- Led finance-based seminars where students learned how to utilize credit and debit cards, alongside providing information on the various kinds of bank accounts and loans.
- Tasked with helping students understand various forms of student loans, grants, and scholarships, alongside building school resumes
Program Leader
After-School All-Stars
09.2021 - Current
- Tasked with providing students enrichment programs such as film, music, and podcasting clubs
- Facilitated outdoor excursions while overseeing staff and students as lead Program Leader
- Given the role of school basketball and soccer coach, leading students through tournaments and practice
- Responsible for upholding active supervision of schoolyard, while keeping count of student attendance along with student arrival and departure times
Combo Clerk
Ralphs
06.2020 - 09.2021
- Responsible for the duties of both a cashier and courtesy clerk, focusing on adapting to the number of customers in store
- Opening shift combo clerk, tasked with sanitizing all lanes, preparing registers for use, restocking front-end materials, and document the amount of money in each register every morning
- Provided friendly customer service by being informed on company policies and merchandise inventory, as well as catering to various delivery service workers, such as Instacart shoppers.
Sales Associate
Sand N' Surf
06.2019 - 05.2020
- Sales associate tasked with meeting weekly quotas by providing well-informed and clear conversation with potential customers over various forms of merchandise.
- Responsible for opening and closing shop and upholding security and supervision while providing friendly customer service to all clients
- Provided accurate financial audits of each day's earnings, categorizing all point of sale transactions by credit card network, while reporting all cash made and storing them in company's safe
Education
High School Diploma -
Gertz-Ressler High School
Los Angeles, CA06.2020
Skills
- Cash Handling and Management
- POS System Operation
- Staff Management
- Computer Literacy
- Problem-Solving
- Sales Expertise
- Customer Service
- Excellent communication
- Team Collaboration
- Decision Making
Certification
CPR certification, Red Cross, 10/01/23
Languages
English
Spanish
Timeline
Quest Facilitator
After School All Stars
01.2023 - Current
Program Leader
After-School All-Stars
09.2021 - Current
Combo Clerk
Ralphs
06.2020 - 09.2021
Sales Associate
Sand N' Surf
06.2019 - 05.2020
High School Diploma -
Gertz-Ressler High School
CPR certification, Red Cross, 10/01/23
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