Carlos Brizuela
Banning,USA
Summary
Dedicated business administration student with a strong track record in customer service and operational efficiency. Skilled in managing tasks and training teams in dynamic environments. Bilingual in Spanish, with excellent communication and problem-solving abilities. Committed to fostering a positive workplace culture and supporting employee development.
Overview
9
9
years of professional experience
Work History
12-1900
12-1900
12-1900, 12-1900
03.2024 - Current
12-1900
Process Assistant
Amazon
Beaumont, CA
08.2020 - 03.2024
- Supervised and assigned daily positions to over 80 associates working as packers and sorters, ensuring an efficient workflow.
- Monitored and prioritized orders to ensure timely shipping, and fulfilled all order processing tasks with a 97% success rate, the highest in the team.
- Trained new employees, and cross-trained existing staff to enhance team versatility and productivity.
- Assisted managers with operational updates, staffing adjustments, and process improvements.
- Recognized as being in the top 5% in the warehouse for productivity and accuracy.
Assistant Manager
Little Caesars
Banning, CA
11.2016 - 08.2020
- Provide excellent customer service by anticipating customer needs to maintain satisfaction and loyalty.
- Collaborated with team members to optimize daily operational efficiency.
- Adhered to all procedures for restaurant opening and closing.
Education
Bachelor of Science - Business Administration
University of Redlands
Redlands, CA12-2026
Associate of Science - Business Administration
Crafton Hills College
Yucaipa, CASkills
- Microsoft Office
- Customer Relationship Management
- Report analysis
- Operational procedures
Languages
- Spanish - Fluent
Timeline
12-1900
12-1900
03.2024 - Current
Process Assistant
Amazon
08.2020 - 03.2024
Assistant Manager
Little Caesars
11.2016 - 08.2020
Bachelor of Science - Business Administration
University of Redlands
Associate of Science - Business Administration
Crafton Hills College
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