Carlos A. Bustos

Oakland,CA

Summary

Dependable and adaptable Kitchen & Hospitality professional with a proven record of reliability and high performance across multiple Bay Area venues. Brings formal Assistant Manager/Shift Leader experience from Toni’s Kitchen in Walnut Creek, combined with hands-on skills in dishwashing, housekeeping, and food service. Known for quickly adapting to new teams, maintaining clean and safe work environments, and ensuring positive customer experiences. Seeking permanent employment where a strong work ethic and verified track record can make an immediate impact.

Overview

years of professional experience

Certification

Work History

Gig Professional (Dishwasher, General Labor, Food Service Worker)

Instawork

San Francisco Bay Area, CA

10.2024 - Current

Provide on-demand labor support to premier hospitality, senior living, and commercial kitchen clients. Companies worked for include:
Palace Hotel SF (Housekeeping) – Performed guest room cleaning and supply restocking; set up tables and furniture for events.
Hotel Shattuck Plaza (Dishwasher) – Worked as part of a team to wash, sanitize, and restock dishes and glassware in a fast-paced kitchen.
Bon Appétit Uber (Dishwasher) – Provided dishwashing support in a corporate kitchen environment.
Restaurant Depot (General Labor) – Maintained warehouse cleanliness by sweeping and mopping floors and cleaning metal storage racks.
Diamond Terrace (Dishwasher) – Worked as part of a dishwasher team; received multiple repeat shift requests due to reliability.
San Francisco Campus for Jewish Living (Dishwasher) – Worked as part of a dishwasher team, ensuring clean and sanitized dishes were available for residents and staff.
Air Culinaire (Dishwasher) – Completed back-to-back closing shifts, independently finishing all end-of-night kitchen sanitation checklists.
INSTAWORK ACHIEVEMENTS
Achievement Description
Reliable Rooster (10) 10 consecutive shifts without canceling
Hustler (10) Completed 10 shifts
Top Pro Bronze Qualify for Top Pro Bronze status
Weekly Streak (3) Worked shifts for 3 consecutive weeks
1 Like by Businesses Positive feedback from a business partner

Assistant Manager / Shift Leader

Toni’s Kitchen

Walnut Creek, CA

01.2019 - 03.2020

Oversaw daily front-of-house operations and supported both front and back of house wherever needed.
Opening & Closing: Responsible for unlocking/securing the premises, preparing the dining room for service, and completing end-of-day closing procedures.
Front of House Management: Managed FOH staff during shifts, ensuring smooth service flow and addressing any immediate needs.
Cross-Functional Support: Floated between FOH and BOH to assist with food running, bussing, or kitchen prep during peak periods.
Customer Service & Refunds: Processed customer refunds accurately and professionally; actively engaged with guests to ensure satisfaction and resolve any issues promptly.

Education

High School Diploma - undefined

Concord High School

Concord, CA

Skills

Kitchen & Sanitation: Dish Machine Operation, 3-Compartment Sink, Team Dish Restocking, Closing Checklists, Food Handler Certified
Housekeeping & Maintenance: Guest Room Cleaning, Linen/Supply Restocking, Table/Event Setup, Floor Care, Metal Surface Sanitation
Customer Service: Refund Processing, Guest Issue Resolution, Front-of-House Support

Soft Skills: Punctuality (zero cancellations), Quick Learner, Team Collaboration, Physical Stamina
Compliance: California Meal & Rest Breaks, Unpaid Break Log Adherence
Open to: Flexible Work, Long-term Work, Permanent Employment