Summary
Overview
Work History
Education
Skills
Fishing and Gaming
Languages
Timeline
Generic

CARLOS CARLOS

COLTON,CA

Summary

  • Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
  • Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Amazon Associate

Amazon
10.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Loaded and unloaded trailers quickly and safely to ensure customers would receive their orders on time and with no damages.

Broker/Agent

Direct Line Insurance Services
10.2021 - Current
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.

Assistant Manager

Volcom Headquarters
06.2017 - 09.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Inventory Manager

Volcom Headquarters
04.2015 - 06.2017
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.

Education

High School Diploma -

Loara High School
Anaheim, CA
06.2011

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Decision-Making
  • Courteous and Professional
  • Flexible Schedule

Fishing and Gaming

I've enjoyed fishing most of my life. I now go fishing to with my cousins, uncles, and my dad. It's  relaxing when we can have a few beers and relax while we try and catch a fish. We may not catch anything, but being out there is a good way of having quality time and peace.


Gaming is something I would do daily a few years ago before moving to Colton. I've made a few great friends over the online community. One of which I've met in person. Gaming was a way to pass the time when I had no plans for the day.

Languages

Spanish
Native or Bilingual

Timeline

Amazon Associate

Amazon
10.2023 - Current

Broker/Agent

Direct Line Insurance Services
10.2021 - Current

Assistant Manager

Volcom Headquarters
06.2017 - 09.2021

Inventory Manager

Volcom Headquarters
04.2015 - 06.2017

High School Diploma -

Loara High School

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CARLOS CARLOS