Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Manager
Ink About It Too Tattoos
Philadelphia, PA
05.2023 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Improved safety procedures to create safe working conditions for workers.
Improved marketing to attract new customers and promote business.
Medical Billing Specialist
Pink Siren Medical Billing
08.2022 - Current
Communicated with insurance providers to resolve denied claims and resubmitted.
Located errors and promptly refiled rejected claims.
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Identified and resolved patient billing and payment issues.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Posted and adjusted payments from insurance companies.
Manager
Ink About It Tattoos
08.2021 - 11.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Established team priorities, maintained schedules and monitored performance.
Emergency Services Technician
2407 Emergency Services & Restoration
09.2018 - 09.2023
Respond to residential & commercial fire, smoke, water & mold losses.
Provided emergency services such as air scrubbers, dehumidifiers, and fans for fire losses.