Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Cupul Becki

Stephens City,VA

Summary

Effective sever that engages with employees and customers to promote successful operations. Recognized for excellent analytical and customer service skills. Approachable and excellent listener. Consistently setting a positive example for customer service and problem resolution.

Overview

2
2
years of professional experience

Work History

Server

Alamo Drafthouse
Stephens City, VA
08.2023 - Current
  • Communicated with food runners and kitchen staff to prepare for and serve customers.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Delivered food orders promptly.

Shift Leader

Alamo Drafthouse
Stephens City, VA
06.2022 - 08.2023
  • Delegated daily tasks, communicated expectations and directed workflows
  • Motivated team to deliver quality service
  • Managed operations/breaks during shift with complete awareness of activities of employees and customers
  • Trained new employees.

Host

Altos De Jalisco
Stephens City, VA
03.2022 - 06.2022
  • Escorted guests to assigned dining areas and promptly presented menus
  • Fielded telephone calls to answer questions and take reservations
  • Addressed customer requests and concerns with positive attitude and action
  • Assisted dining room staff with setting and clearing tables during high traffic periods.

Education

Sherando High School
Stephens City, VA
05.2024

Skills

  • Time management
  • Team motivation
  • Multitasking
  • Communication
  • Troubleshoot service issues
  • Conflict Resolution

Timeline

Server

Alamo Drafthouse
08.2023 - Current

Shift Leader

Alamo Drafthouse
06.2022 - 08.2023

Host

Altos De Jalisco
03.2022 - 06.2022

Sherando High School

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Carlos Cupul Becki