Carlos Diaz

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.

Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Oversaw daily monitoring and patrolled .

buildings, grounds, and work sites.
Work with industrial equipments ( Generators , Fire Pump rooms , Electrical Rooms , A/C units , Fire Panel making emergency Announcement knowing how to acknowledge it and work with the system depending on the generation of fire panel.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors. Trained new team members on company procedures, customer service and issue resolution.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Director of Security

The Ivy Condo, Miami, FL

Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance. Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Supervised team ,security personnel during shift.