Carlos Duran
Dallas,TX
Summary
Proven server at The Smith, adept in multitasking and exceptional customer service, ensuring seamless dining experiences. Skilled in cash handling and safe food practices, I excel in guest engagement and maintaining professional appearance. My dedication has contributed to significant improvements in service efficiency and customer satisfaction, showcasing a strong work ethic and menu memorization capabilities.
Overview
5
5
years of professional experience
Work History
Server
The Smith
10.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Stirr
04.2021 - 10.2022
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Server
Bar Louie
11.2018 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
Emmet J Conrad High School
7502 Fair Oaks Ave, Dallas, TX, 7523105.2012
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Memory retention
Safe Food Handling
Menu Memorization
Timeline
Server
The Smith
10.2022 - 09.2023
Server
Stirr
04.2021 - 10.2022
Server
Bar Louie
11.2018 - 01.2020
High School Diploma -
Emmet J Conrad High School
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