Carlos Galindo Lemus
Chicago,IL
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
Work History
Supervisor
Ferrara Candy
Chicago, IL
07.2022 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Collaborated with other departments to coordinate workflow processes between teams.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Supervisor
Smithfield
Sioux Falls, South Dakota
09.2019 - 06.2022
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Responded to customer questions regarding products, prices and availability.
- Monitored operations and reviewed records and metrics to understand company performance.
- Audited company's legal documents to verify compliant policies and procedures.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Education
BBA - Business Administration
Ashford University
San Diego, CA01-2024
Skills
- Staff Management
- Process Improvement
- Operations Management
- Data Analytics
- Schedule development
- Business Development
- Strategic Planning
- Goal-Oriented
- Contract Management
Timeline
Supervisor
Ferrara Candy
07.2022 - Current
Supervisor
Smithfield
09.2019 - 06.2022
BBA - Business Administration
Ashford University