Carlos Garcia
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Domino's Pizza
06.2024 - Current
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Shift Leader
Taco Bell
04.2017 - 01.2025
- Count inventory
- Count cash
- Delegate shift
- Supervise employees
- Help in any position
- Customer service
- Reach store goals
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cashier
Chick-fil-A Restaurants
09.2023 - 04.2024
- Take orders
- Handle cash
- Clean dining room
- Handing out curbside orders
- Restock restaurant
Kitchen
Gringo's Mexican Kitchen
12.2022 - 10.2023
- Fry foods
- Prep foods
- Dishwasher
- Clean kitchen
- Organize fridge/freezer
Education
Audio Engineering
San Jacinto Community College
Houston, TXHigh School Diploma -
J Frank Dobie High School
Pasadena, TX05-2017
Skills
- Customer service
- Time management
- Restaurant experience
- Communication skills
- Food service
- Leadership
- Bilingual
- Computer literacy
- Microsoft word
- Organizational Skills
- Hospitality Experience
- Sales monitoring
- Conflict resolution
- Staff development
- Problem-solving
- Inventory management
- Strategic thinking
- Staff supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Assistant Manager
Domino's Pizza
06.2024 - Current
Cashier
Chick-fil-A Restaurants
09.2023 - 04.2024
Kitchen
Gringo's Mexican Kitchen
12.2022 - 10.2023
Shift Leader
Taco Bell
04.2017 - 01.2025
Audio Engineering
San Jacinto Community College
High School Diploma -
J Frank Dobie High School