Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Garman

Rockville,Maryland

Summary

Compassionate and dedicated crisis counselor, skilled in active listening and suicide risk assessment. Proven ability to develop safety plans and provide emotional support to at-risk youth and families. Experienced in de-escalating high-stress situations and connecting individuals with vital community resources to promote safety and stability.

Overview

3
3
years of professional experience

Work History

Crisis Counselor Volunteer

National Runaway Safeline
08.2025 - Current
  • Provide crisis counseling and emotional support to runaway, homeless, and at-risk youth and families.
  • Assess risk factors and collaborate with callers to develop safety plans and identify supportive resources.
  • De-escalate high-stress situations using active listening, validation, and motivational interviewing techniques.
  • Refer individuals to shelters, counseling services, and community resources to promote safety and stability.

Crisis Counselor Volunteer

Crisis Text Line
07.2025 - Current
  • Provided empathetic crisis counseling and emotional support through text-based communication.
  • Conducted suicide risk assessments and collaborated with texters to develop individualized safety plans.
  • De-escalated high-stress situations using active listening, reflective responses, and validation.
  • Referred texters to appropriate mental health and community resources for continued support.

Outreach Volunteer

EveryMind
Rockville, MD
05.2025 - Current
  • Supported events and outreach activities by engaging directly with the community to raise awareness and share valuable resources.
  • Actively listened to community members, provided information on mental health resources, and offered referrals as needed.
  • Worked closely with other volunteers and staff to ensure the execution of each event.
  • Experienced comprehensive training on community outreach and mental health support.

Server

Kangnam BBQ
College Park, MD
09.2022 - 12.2023
  • Provided excellent customer service in a fast-paced dining environment.
  • Engaged with guests during meal service to ensure satisfaction and address requests.
  • Resolved customer inquiries and concerns promptly.
  • Supported team members during busy shifts to maintain service quality.

Intern

IPSOS
Washington, DC
06.2023 - 08.2023
  • Conducted in-depth research on election outcomes, approval ratings, and candidate performance, developing strong data analysis and synthesis skills.
  • Collected and organized data from 200+ global elections, ensuring accuracy and reliability in a large-scale database.
  • Collaborated with analysts to interpret findings, strengthening ability to communicate complex information clearly.

Education

Bachelor of Arts (B.A.) - Sociology

University of Maryland
College Park, MD
05.2025

Skills

  • Crisis intervention
  • Suicide risk assessment
  • Safety planning
  • Active listening and empathy
  • Resource referral and navigation
  • De-escalation in high-stress situations
  • Fluent in English and Portuguese

Timeline

Crisis Counselor Volunteer

National Runaway Safeline
08.2025 - Current

Crisis Counselor Volunteer

Crisis Text Line
07.2025 - Current

Outreach Volunteer

EveryMind
05.2025 - Current

Intern

IPSOS
06.2023 - 08.2023

Server

Kangnam BBQ
09.2022 - 12.2023

Bachelor of Arts (B.A.) - Sociology

University of Maryland

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