Carlos Gonzalez Betancourt
Jacksonville,FL
Summary
Dynamic leader with a proven track record at Whataburger and 4m Building Solutions, excelling in staff development and inventory oversight. Skilled in fostering high-performing teams through effective training and mentoring, enhancing customer satisfaction, and driving financial performance. Demonstrates exceptional communication and team leadership, ensuring operational excellence and strategic growth.
Overview
10
10
years of professional experience
Work History
Supervisor
4m Building Solutions
Jacksonville, FL
11.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
Whataburger
Jacksonville, FL
08.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Englewood Highschool
Jacksonville, FLSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Staff Development
- Staff Discipline
- Processes and procedures
- Operations Management
- Priority management
- Inventory Oversight
- Waste Reduction
- Teamwork and Collaboration
- Multitasking Abilities
- Time Management
- Attention to Detail
- Excellent Communication
- Decision-Making
- Effective Communication
- Adaptability and Flexibility
- Team building
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
4m Building Solutions
11.2022 - Current
Manager
Whataburger
08.2014 - Current
High School Diploma -
Englewood Highschool