Adobe Suite
Carlos Gonzalez Torna
Store Associate
West Palm Beach,Florida
Summary
I am a reliable employee seeking a cashiering position. My skills have already proven me valuable in this type of job. I can learn, adapt, and change as need be. I am very well versed in English and Spanish and can translate between the two.
I wish to work in a more modern environment where I can learn and grow, use my studies as a tool to shine at work, and use my work experience to polish my studies.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Store Associate
Gator Guns & Pawn
West Palm Beach, Florida
12.2021 - Current
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Firearms and Firearm Accessories.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stocker
Dollar Tree
West Palm Beach, Florida
09.2021 - 12.2022
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Checked packages and merchandise for damage and notified vendors.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Consistently lifted materials weighing as much as 40 pounds.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Education
Associate of Business Administration - Network And System Administration
Palm Beach State College
Lake Worth, FL 07.2021 - Current
Skills
Retail transactions processing
Software
Microsoft Office
Google Workspace
Certification
Microsoft Office Specialist
Timeline
Store Associate
Gator Guns & Pawn
12.2021 - Current
Stocker
Dollar Tree
09.2021 - 12.2022
Associate of Business Administration - Network And System Administration
Palm Beach State College
07.2021 - Current
Adobe Suite Expert
06-2020
Microsoft Office Specialist
04-2019
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