Carlos Graziano
Chicago,IL
Summary
Highly organized and detail-oriented professional with strong problem-solving skills. Demonstrates adaptability and quick learning in dynamic environments. Reliable in executing tasks efficiently and effectively, consistently exceeding expectations. Committed to delivering high-quality results and supporting team objectives.
I also am a very calm and outgoing person who will support anywhere needed as well, I work well with everyone and thrive to be a solid employee at all my jobs.
Overview
3
3
years of professional experience
Work History
Sales and Operations associate
Alo Yoga
Chicago, Illinois
10.2023 - Current
- Managed inventory levels to ensure product availability and timely replenishment.
- Assisted in maintaining store organization and cleanliness for optimal customer experience.
- Supported team training initiatives to enhance staff knowledge and operational efficiency.
- Streamlined communication between departments to improve workflow and task completion.
- Implemented best practices for stock management to reduce waste and enhance productivity.
- Collaborated with management on inventory audits to ensure compliance with company standards.
- Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
- Participated in team meetings focused on identifying opportunities for process optimization.
- Shipped packages and received goods and materials under guidance of company's procedures.
- Maintained accurate records of inventory, orders, and shipments.
- Supported management in strategic planning and decision-making processes.
- Greeted guests and vendors to assist in navigating space.
- Broke down boxes for garbage and recycling.
- Answered phones and routed voicemails to respective employees.
- Facilitated communication between departments to ensure smooth execution of operational activities.
Volunteer
PAWS Chicago
Chicago, Illinois
03.2023 - 12.2024
- Organized community events to engage local residents and promote volunteer opportunities.
- Collaborated with team members to develop outreach materials for various programs.
- Managed volunteer schedules to ensure adequate coverage for events and activities.
- Assisted in training new volunteers on tasks and responsibilities during onboarding.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with fundraising efforts, including event planning and donor outreach.
Retail Sales Associate
The North Face Inc.
Chicago, Illinois
09.2023 - 10.2023
- Assisted customers in selecting outdoor gear and apparel.
- Processed transactions accurately using point-of-sale systems.
- Organized stockroom and replenished merchandise on the sales floor.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
sales and operations associate
Under Amour
Chicago, Illinois
06.2022 - 03.2023
- Coordinated inventory management and stock replenishment to support daily operations.
- Processed customer orders and ensured timely product shipments.
- Maintained a clean and organized workspace through effective team collaboration.
- Handled customer inquiries regarding products, services, and order status.
- Trained new employees on operational procedures and safety protocols.
- Shipped packages and received goods following company procedures.
- Managed inquiries related to product availability and shipping times.
Education
Bachelor of Science - Biology
UIC
Chicago, ILSkills
- Inventory management
- Customer service
- Team collaboration
- Process optimization
- Event planning
- Data organization
- Effective communication
- Volunteer coordination
- Problem resolution
- Equipment operation
- Team support
- Time management
- Adaptability and flexibility
- Reliability
Affiliations
Chicago marathon
Timeline
Sales and Operations associate
Alo Yoga
10.2023 - Current
Retail Sales Associate
The North Face Inc.
09.2023 - 10.2023
Volunteer
PAWS Chicago
03.2023 - 12.2024
sales and operations associate
Under Amour
06.2022 - 03.2023
Bachelor of Science - Biology
UIC