Results-driven professional with experience in team supervision and training. Known for strong problem-solving skills and effective communication, contributing to streamlined operations and successful product launches in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Operations Associate
Dicks Sporing Goods
Charlottesville
07.2025 - Current
Coordinated order processing for sales and inventory systems to ensure timely fulfillment.
Cultivated customer relationships by promptly responding to inquiries and efficiently resolving issues.
Supported sales team members through training, guidance, and problem-solving assistance.
Assisted in the launch of new products and services by creating product collateral materials such as brochures or flyers.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Shift Leader
Penn Station Subs
Chesterfield
11.2024 - 10.2025
Supervised team members during busy shifts to ensure efficient operations.
Trained new staff on food preparation and customer service protocols.
Managed inventory levels and ordered supplies to maintain stock availability.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Construction Helper
Newmans Handyman & Painting services
Charlottesville
05.2017 - 09.2020
Loaded and unloaded construction materials from delivery trucks.
Loaded and unloaded materials, ensuring proper handling and safety protocols.
Transported heavy equipment between job sites, ensuring timely availability for construction activities.
Assisted lead workers in executing construction tasks, contributing to project timelines.
Endured long hours outdoors in extreme weather conditions to maintain project progress.