Carlos Hernandez
Des Plaines,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Manager of Operations
Pass The Glass Vape And Tobacco
04.2021 - 07.2023
- Established positive and effective communication among unit staff and organization leadership..
- Partnered with vendors and suppliers to effectively manage and budget.
- Developed and implemented strategies to maximize customer satisfaction.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Delivery Truck Driver
Mmk Logistics
05.2020 - 11.2021
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated good costumer service around all chicago land areas.
- Removed and unloaded packages from a box truck for customer deliveries, using extreme care to avoid damage to goods.
- Delivered packages from distribution center to residential areas using self-developed routes.
Education
High School Diploma -
Maine East High School
Park Ridge, IL05.2021
No Degree - General Studies
Oakton Community College
Des Plaines, IL11.2012
Skills
- Customer Satisfaction
- Quality Standards
- Strategize Business Plans
- Training Programs
- Customer Care
- Operations Oversight
- Manage Operations
Spanish
Able to write and speak fluent spanish.
Languages
Spanish
Professional Working
Timeline
Manager of Operations
Pass The Glass Vape And Tobacco
04.2021 - 07.2023
Delivery Truck Driver
Mmk Logistics
05.2020 - 11.2021
High School Diploma -
Maine East High School
No Degree - General Studies
Oakton Community College
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