Carlos Hernandez

Maintain and supervise a propane yard.

• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Greet walk-in customers and process payments, as well as any issues that may arise, while coming to a solution to best benefit the customer and company.
• Dispatch orders to drivers in a timely and efficient manner, ordering parts and supplies for resale.
• Ensured compliance with regulatory requirements and industry standards. Including state and local regulations.
• Process and input daily deposits. Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

• Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
• Replaced defective components or parts as needed.
• Reviewed technical manuals and other documents related to product operation and maintenance requirements.
• Managed quality control and maintained high level of customer satisfaction.

• As a service tech, I was responsible for the installation and service of customer accounts, diagnosis, and repair.
• Provided training on the safe usage of equipment when needed.
• Followed all safety protocols while performing work in potentially hazardous environments.
• Drivers' duties included, but were not limited to, planning routes and ensuring that customers were serviced on a timely schedule to avoid an interruption of service.