Carlos Hernandez
WOW
Columbus,Georgia
1
Language
1
Certification
14
years of professional experience
Dynamic supervisor with a proven track record at Five-star Communications, excelling in team management and customer service. Leveraged problem-solving abilities to enhance operational efficiency and boost customer satisfaction. Skilled in coaxial cable installation and maintenance, fostering a culture of excellence through effective coaching and guidance. Bilingual communicator committed to achieving organizational goals.
Work History
System Technician
3 Months- Installed and configured hardware and software systems to enhance operational efficiency.
- Diagnosed and resolved technical issues to minimize downtime and improve service reliability.
- Collaborated with cross-functional teams to streamline system upgrades and maintenance processes.
- Mentored junior technicians on troubleshooting techniques and best practices in system management.
Supervisor
10 Months- Supervised daily operations for communication projects and service delivery.
- Coordinated schedules and assignments for team members to ensure efficiency.
- Trained new staff on company protocols and best practices in communications.
Line Cook
1 Month- Prepared high-quality ingredients for food assembly and cooking.
- Cooked menu items according to Chipotle's recipes and standards.
- Maintained cleanliness and organization of kitchen workstations.
Coax Splicer
12 Years 6 Months- Contributed to cost savings by effectively managing inventory and minimizing material waste on job sites.
- Supported fellow technicians by sharing knowledge of industry best practices and troubleshooting methods.
- Achieved high-quality connections through precise measurement and cutting of coaxial cables during installation projects.
- Collaborated with team members to complete complex splicing projects within tight deadlines, ensuring client satisfaction.
- Boosted overall network capacity with strategic placement of amplifiers, splitters, filters, taps during installation projects.
- Ensured cable system reliability by conducting thorough inspections and addressing potential issues promptly.
- Mitigated potential service disruptions by conducting regular preventative maintenance and promptly addressing issues as they arose.
- Maintained clear lines of communication with supervisors, team members, and clients to ensure smooth project execution and timely completion.
- Maintained accurate documentation of completed work, facilitating easy reference for future maintenance needs.
- Exceeded project expectations through attention to detail when installing new coax systems or upgrading existing infrastructure.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
Supervisor
12 Years 6 Months- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma
Skills
Technical Support
Technical Documentation
Problem-solving
Analytical skills
Team Coordination
Decision-making
Team building
Technical Mentoring
Multitasking
OSHA Certified
Professional Working
Spanish
Goal oriented
Certification
OSHA Certified
Languages
Spanish, Professional Working
Timeline
System Technician
WOW
05.2026 - CurrentRead More
Supervisor
Verita Telecommunications
06.2025 - 04.2026Read More
Line Cook
Chipotle
05.2025 - 06.2025Read More
Coax Splicer
Five-star Communications
09.2012 - 03.2025Read More
Supervisor
Five-star Communications
09.2012 - 03.2025Read More
Lincoln High School
High School Diploma
Read More