Carlos Juarez
Santa Rosa,California
Summary
Dynamic Store Supervisor at BPN-RPC with a proven track record in staff training and customer service excellence. Enhancing team performance and managing inventory processes, I leverage strong organizational skills and effective communication to drive operational success and foster positive client relationships.
Overview
24
24
years of professional experience
Work History
Store Supervisor
BPN-RPC
Santa Rosa, California
01.2011 - Current
- Supervised daily operations of retail store, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored staff on POS systems and customer service best practices, enhancing team performance.
- Managed inventory processes, including shipping and receiving, to maintain optimal stock levels.
Independent Contractor
American Income Life Insurance
01.2010 - 01.2011
- Provided customer service and support for insurance products, addressing client inquiries and ensuring satisfaction.
- Conducted market research to identify potential clients and enhance outreach strategies for insurance offerings.
- Maintained organized records of client interactions and transactions to streamline follow-up processes.
Day labor
Aerotek Recruiting and Staffing
01.2007 - 01.2009
- Performed general labor tasks, including material handling and site preparation in various settings.
- Assisted skilled tradespeople by maintaining organized work areas and ensuring compliance with safety regulations.
- Collaborated effectively with team members to meet project deadlines while adapting to changing work conditions.
Delivery Driver
Insight Glass Inc.
01.2005 - 01.2007
- Delivered products efficiently to various locations, ensuring timely and accurate service.
- Handled shipping and receiving tasks, maintaining organized inventory and documentation.
- Provided excellent customer service, fostering positive relationships with clients and team members.
Sales Associate/Delivery
Frazee Paint Industries
01.2002 - 01.2005
- Provided exceptional customer service by assisting clients with product selection and inquiries.
- Executed accurate order processing and delivery logistics for paint and supplies.
- Maintained organized inventory and ensured proper stock levels through regular audits.
Overnight Associate
Home Depot Inc.
01.2002 - 01.2004
- Assisted customers with product inquiries and provided exceptional service during overnight shifts.
- Managed inventory restocking and organized merchandise displays to maintain a tidy shopping environment.
- Collaborated with team members to ensure efficient store operations and timely completion of tasks.
Skills
- Staff training and team leadership
- Team collaboration and flexibility
- Computer proficiency and organizational skills
- Professional phone etiquette
- Customer service excellence and relationship management
- Conflict resolution and effective communication
- Time management and reliability
Timeline
Store Supervisor
BPN-RPC
01.2011 - Current
Independent Contractor
American Income Life Insurance
01.2010 - 01.2011
Day labor
Aerotek Recruiting and Staffing
01.2007 - 01.2009
Delivery Driver
Insight Glass Inc.
01.2005 - 01.2007
Sales Associate/Delivery
Frazee Paint Industries
01.2002 - 01.2005
Overnight Associate
Home Depot Inc.
01.2002 - 01.2004