Carlos Larnou
Riverside,CA
Summary
Dedicated and results-oriented operations manager with 25 years of extensive management experience and the last 14 years dedicated to overseeing the operation of high and low gasoline service stations, including new store openings and car wash operations. with interpersonal skills, excellent time management and problem-solving ability.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Gas Station Manager
Arco Ampm
01.2009 - Current
- I currently possess all the particular certifications required to be in the industry.
- I have worked in over 10 locations and have effectively achieved all objectives and metrics set by the ownership team, such as: Improve productivity.
- I have worked in a Multiple Unit capacity throughout my career.
- Experienced with the functions of a cash register.
- Demonstrated use and care of the merchandise.
- Greeted customers and determined their needs.
- Assisted customers with questions, problems and complaints in person and over the phone.
- Stocked shelves and supplies and organized displays.
- Racks and shelves organized to maintain the visual appeal of the store.
- Trained and acted as a peer advisor for new sales associates.
Retail General Manager
Mike & Judy's
03.1998 - 12.2008
- Developed soft skills such as excellent communication skills and compelling leadership skills through Sales Operations Manager.
- I promoted service and customer satisfaction above sales, which has allowed me to build relationships with multiple clients throughout my career.
- Administration experience.
- Skilled in price negotiation.
Education
Associate of Business Administration - Business Administration
San Bernadino Valley College
701 S Mt Vernon Ave, San Bernardino, CA 9241003.1997
High School Diploma -
San Bernardino High School
San Bernardino, CA05.1993
Skills
- Exceptional customer service
- Cash handling
- Customer-focused
- Inventory management proficiency
- Rapid order processing
- Effective multi-tasker
- Negotiation
- Excellent Communication Skills
- Proven Track Record
- Budget Adherence
- Budget Planning
- Adaptable and highly coachable and Effective Team Builder
Certification
- Vapor Recovery Training- Belshire - 2001
- CA Sexual Harassment training - EQHR - 2023
- Unconscious Bias & Discrimination The Workplace Training -EQHR -2020
- Arco/ AMPM Certified Manager - 2023
Timeline
Gas Station Manager
Arco Ampm
01.2009 - Current
Retail General Manager
Mike & Judy's
03.1998 - 12.2008
Associate of Business Administration - Business Administration
San Bernadino Valley College
High School Diploma -
San Bernardino High School
- Vapor Recovery Training- Belshire - 2001
- CA Sexual Harassment training - EQHR - 2023
- Unconscious Bias & Discrimination The Workplace Training -EQHR -2020
- Arco/ AMPM Certified Manager - 2023
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