Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Martinez

Willows,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Water Operations Worker position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
10.2019 - Current
  • Maintained regular and consistent attendance and punctuality.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Used POS system to accurately enter orders and process payments.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Field Laborer

USDA Forest Service Youth Conservation Corps
06.2019 - 08.2019
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Communicated with coworkers and management to report challenges.
  • Maintained a safe work environment by adhering to safety protocols and properly utilizing personal protective equipment.
  • Reduced material waste through careful planning and resource allocation, ultimately saving on project costs.
  • Conducted regular inspections of tools and equipment, promptly addressing any issues to minimize downtime or accidents caused by faulty gear.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.

Education

No Degree - Civil Engineering

Butte College
Oroville, CA

High School Diploma -

Willows High School
Willows, CA
06.2019

Skills

  • Problem-Solving

  • Exceptional customer service

  • POS System Operation

  • Relationship Building

  • Performance Improvement

  • Menu Memorization

  • Time Management

  • Excellent memory

  • Excellent math skills

  • Team Player

  • Professional Demeanor

  • Spanish Fluency

  • Data Management

Timeline

Barista

Starbucks
10.2019 - Current

Field Laborer

USDA Forest Service Youth Conservation Corps
06.2019 - 08.2019

No Degree - Civil Engineering

Butte College

High School Diploma -

Willows High School
Carlos Martinez