BRITANY BERMUDEZ
Brooklyn,USA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Salón AKS
Manhattan, New York
01.2024 - 04.2025
- Greeted and assisted clients upon arrival at Salón AKS.
- Managed phone calls and scheduled appointments for services.
- Maintained cleanliness and organization of the front desk area.
Sales Associate
Journeys Shoe Store
Brooklyn, NY
01.2022 - 12.2022
- Quoted prices, credit terms and other bid specifications.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Line Worker and Server
Razag
Brooklyn, NY
02.2021 - 10.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers and answered inquiries regarding menu items and specials.
- Distributed food to waiters and waitresses to serve to customers.
Retail Sales Associate
Norstrom Rack
Brooklyn, NY
01.2022 - 08.2022
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Recommended complementary purchases to customers, increasing revenue.
Sales Representative
Aeropostale
Elizabeth, NJ
03.2021 - 12.2021
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met existing customers to review current services and expand sales opportunities.
- Kept detailed records of daily activities through online customer database.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Restaurant Waiter
Caffe Buon Gusto
Brooklyn, NY
04.2020 - 11.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Met with chef to review daily specials and menu changes.
- Trained new servers on restaurant policies and procedures.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Education
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NYSkills
- Cash Register Operation
- Sales Trends
- Product and Service Sales
- Customer Service
- Guest Relations
- Time Management
Languages
- English, Full Professional
- Spanish, Full Professional
Timeline
Front Desk Receptionist
Salón AKS
01.2024 - 04.2025
Sales Associate
Journeys Shoe Store
01.2022 - 12.2022
Retail Sales Associate
Norstrom Rack
01.2022 - 08.2022
Sales Representative
Aeropostale
03.2021 - 12.2021
Line Worker and Server
Razag
02.2021 - 10.2022
Restaurant Waiter
Caffe Buon Gusto
04.2020 - 11.2021
High School Diploma -
Franklin Delano Roosevelt High School