Carlos Mendez
Chula Vista,CA
Summary
Accomplished General Manager with a proven track record at La Cima Oil, enhancing sales profitability and customer satisfaction through strategic pricing and effective communication. Expert in cash handling and bilingual in Spanish/English, I excel in fostering team efficiency and ensuring regulatory compliance. My approach prioritizes safety and operational excellence, driving significant improvements in workplace dynamics and financial outcomes.
Overview
20
20
years of professional experience
Work History
General Manager
La Cima Oil
09.2006 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Prioritized safety standards throughout the workplace to minimize accidents or incidents among employees.
- Maintained all regulatory compliance requirements while proactively addressing any potential issues.
Department Manager
Walmart
02.2005 - 08.2006
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
High School Diploma -
San Diego High School
San Diego 09-1996
Skills
- Efficient multi-tasker
- Verbal and written communication
- Training and coaching
- Reliability and punctuality
- Cash handling expertise
- Up-selling techniques
- Bilingual Spanish / English
- Time management skills
Timeline
General Manager
La Cima Oil
09.2006 - 10.2024
Department Manager
Walmart
02.2005 - 08.2006
High School Diploma -
San Diego High School
Similar Profiles
ZAIRA AYELEN SANTELLANZAIRA AYELEN SANTELLAN
Encargada de barra at La Cima BarEncargada de barra at La Cima Bar
Carlos Moises Sulca FuentesCarlos Moises Sulca Fuentes
Supervisor de mantenimiento mecánico at Goldfields la Cima S.A.Supervisor de mantenimiento mecánico at Goldfields la Cima S.A.
Rosa FacundoRosa Facundo
Bartender ,waitress, catering at La Cima Mexican CuisineBartender ,waitress, catering at La Cima Mexican Cuisine
Ana Sofia LeonardAna Sofia Leonard
Social Media Marketing Director at Double Deuce & Whiskey GirlSocial Media Marketing Director at Double Deuce & Whiskey Girl
Gina M BelardoGina M Belardo
Assistant Nurse Manager at Kaiser San Diego Medical CenterAssistant Nurse Manager at Kaiser San Diego Medical Center