Carlos Mendoza

Over the past three years, I have cultivated a diverse and enriching background in the customer service and food industry, with valuable experiences at three distinct establishments. My journey began at Cinemark, a renowned movie theater chain, where I developed a solid foundation in customer service. During my time there, I honed my communication skills and learned to adapt to a fast-paced environment, ensuring each guest's movie-going experience was both enjoyable and memorable. From assisting with ticket sales to addressing inquiries about showtimes, I gained a comprehensive understanding of the importance of delivering exceptional service and creating a welcoming atmosphere for patrons. Following my tenure at Cinemark, I transitioned to Paris Baguette, a bakery celebrated for its delectable baked goods and charming ambiance. Here, I broadened my skill set by mastering the art of presentation and fostering a keen eye for detail. As I served an array of pastries, bread, and beverages, I not only satisfied customers' cravings but also elevated their visit through the aesthetic appeal of our offerings. The bakery environment underscored the significance of product knowledge, enabling me to provide recommendations and engage in meaningful interactions with customers. This experience not only deepened my passion for customer service but also showcased my adaptability in transitioning from a cinema setting to the realm of baked delicacies. Currently, I am thriving in my role as a server at a beloved family diner, where I have proudly served for a year and a half. In this capacity, I have embraced a warm and personal approach to customer interactions, embodying the diner's commitment to creating a homey atmosphere. My responsibilities encompass taking orders, delivering meals promptly, and ensuring each guest's needs are met with efficiency and attentiveness. Additionally, working within a close-knit team has strengthened my collaborative skills, allowing me to contribute to a harmonious dining experience for patrons. Collectively, my journey through Cinemark, Paris Baguette, and the family diner has instilled in me a profound appreciation for the art of customer service and the pivotal role it plays in shaping memorable experiences. My diverse experiences have equipped me with adaptability, interpersonal finesse, and a genuine enthusiasm for fostering positive interactions. As I continue to navigate the dynamic world of food and customer service, I am eager to leverage the insights gained from each role to deliver outstanding service and contribute meaningfully to the industry.

• Food Handler's License - February 2022
• Licensed Server - January 2023