Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daryl Ryan O. Luceo

Olympia

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Cinemark Theaters
07.2023 - Current
  • Led team in delivering exceptional guest experiences through effective communication and service strategies.
  • Managed daily operations, ensuring compliance with safety protocols and company standards.
  • Trains and coaches Team Members in their specific job functions
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service

Theater Crew Member

Cinemark Theaters
11.2017 - 07.2023
  • Operated point-of-sale systems to efficiently process customer transactions.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted patrons and directed them to appropriate seating areas, ensuring smooth entry flow.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.

Seasonal Sales Associate

J.C. Penney, Capital Mall Olympia
11.2013 - 01.2014
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and resolved issues effectively.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Arts - Arts

University of Washington
Tacoma, WA
06-2023

Associate of Science -

South Puget Sound Community College
Olympia, WA
06.2016

High School Diploma -

River Ridge High School
Lacey, WA
06.2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Problem-solving
  • Multitasking and organization
  • Time management

Timeline

Assistant Manager

Cinemark Theaters
07.2023 - Current

Theater Crew Member

Cinemark Theaters
11.2017 - 07.2023

Seasonal Sales Associate

J.C. Penney, Capital Mall Olympia
11.2013 - 01.2014

Bachelor of Arts - Arts

University of Washington

Associate of Science -

South Puget Sound Community College

High School Diploma -

River Ridge High School

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