Leon Jones Jr
Cleveland
Summary
Motivated and dependable college student pursuing a Bachelor of Science in Sports Administration at Kent State University. Experienced in customer service, retail management, and event coordination with a strong background in leadership and teamwork. Known for professionalism, adaptability, and a results-driven approach in fast-paced environments. Passionate about personal growth, community engagement, and building meaningful connections through collaborative work.
Overview
3
3
years of professional experience
Work History
Cashier
Cinemark Theaters
12.2024 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances through diligent tracking.
- Educated customers on promotional offers, enhancing overall guest experience.
- Collaborated with team members to manage high-volume rush periods effectively.
Valet
Towne Park
06.2025 - 08.2025
- Provided exceptional customer service by greeting guests and managing vehicle retrieval efficiently.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Monitored vehicle security and safety, minimizing risk of damage or theft while parked.
Retail Manager
Wig Bar Beauty Supply
10.2022 - 07.2025
- Supervised daily operations ensuring efficient store performance and adherence to company policies.
- Conducted regular audits of store displays ensuring compliance with visual merchandising standards.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, enhance merchandising strategies, and improve customer engagement.
Customer Service Cashier
Dicks Sporing Goods
06.2022 - 06.2025
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and policies.
Education
Sports Administration
Kent State University
Kent, OHSkills
- Customer service
- Time management skills
- Problem-solving
- Technical Proficency
- Reliability and punctuality
- Clear communication
- Inventory management
- Team collaboration
Timeline
Valet
Towne Park
06.2025 - 08.2025
Cashier
Cinemark Theaters
12.2024 - 10.2025
Retail Manager
Wig Bar Beauty Supply
10.2022 - 07.2025
Customer Service Cashier
Dicks Sporing Goods
06.2022 - 06.2025
Sports Administration
Kent State University
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