Carlos Molina Pena
Austin,USA
Summary
Results-driven Sales Professional with experience in automotive and housing sales environments. Proven ability to build strong customer relationships, assess client needs, and close high-value deals through strategic communication, negotiation, and follow-up discipline. Consistently meets and exceeds sales quotas by leveraging upselling, cross-selling, and lead-generation techniques. Recognized for exceptional customer service, time management, and a strong work ethic. Bilingual communicator (English/Spanish) with a commitment to delivering a seamless and professional sales experience.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Sales Representative
Autonation CDJR
Spring, Texas
06.2023 - 10.2025
- Consistently met and exceeded monthly and quarterly sales quotas in a competitive automotive environment.
- Increased sales revenue by targeting high-potential accounts and identifying customer needs.
- Developed strong client relationships through exceptional service, product knowledge, and regular follow-ups.
- Executed effective upselling and cross-selling strategies, increasing average ticket value and customer retention.
- Expanded customer base through cold calling, community engagement, and referral networks.
- Negotiated pricing and financing options with customers, securing profitable long term business.
- Demonstrated vehicle features and benefits during customer interactions.
- Utilized CRM software to maintain customer records and follow-up activities.
Sales Coordinator
Sun Communities
Houston, USA
02.2021 - 04.2023
- Boosted sales revenue through relationship-building and proactive lead management.
- Delivered an exceptional customer experience, assisting prospects in selecting suitable housing solutions.
- Strengthened loyalty and retention by providing clear communication, transparency, and follow-through.
- Managed a high volume sales pipeline while meeting daily, weekly, and monthly performance targets.
- Managed inventory levels to ensure product availability for sales needs.
- Assisted in preparing sales reports and presentations for management review.
- Communicated effectively with clients to address inquiries and resolve issues.
- Developed strong relationships with vendors to streamline order fulfillment processes.
Education
Methuen High School
Methuen , MASkills
- Sales Strategy & Closing Techniques
- Negotiation & Objection Handling
- Lead Generation & Cold Calling
- Upselling & Cross-Selling
- Strong work ethic
- High-Volume Sales Environments
- Time Management & Follow-Up Discipline
- Customer Service Excellence
- Networking skills
- Fluently Bilingual in Spanish/English
Timeline
Sales Representative
Autonation CDJR
06.2023 - 10.2025
Sales Coordinator
Sun Communities
02.2021 - 04.2023
Methuen High School