Carlos Moore
Wichita Falls,TX
Summary
Dedicated postal service professional knowledgeable about regulations and skilled at handling high demand. Offers skills in organization, multitasking and time management with focus on delivering parcels and letters to correct locations and on-time. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
32
32
years of professional experience
Work History
PSE Clerk
USPS
Wichita Falls, TX
11.2022 - Current
- Operate mail processing equipment and manually sorted mail.
- Sort and placed mail on racks, shelves or in bins according to predetermined sequence.
- Separate mail to be transported to relay boxes along route for subsequent delivery.
Substitute Teacher
WFISD
Wichita Falls, TX
10.2015 - Current
- Enforce classroom routines to keep students on schedule and operating at consistent level.
- Provide classroom instruction outlined in teacher's lesson plans.
- Provide notes and reports on school day activities to primary teacher.
- Maintain student attendance and assignment records to prevent lapses during teacher absences.
- Maintain rules of conduct that encouraged self-discipline and responsibility.
- Maintain classroom order and enforced school and class rules.
Sales
Dillards Department Store
Wichita Falls, TX
11.2020 - 03.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Military
US Army
Wichita Falls, TX
09.1998 - 01.2002
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Displayed leadership in accomplishing assignments and learning new skills.
- Developed expertise in small arms use, care and accountability.
- Provided tactical and technical guidance to facilitate unit duties.
- Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
- Performed inspections to keep equipment in working order.
- Conducted training to improve troops' abilities.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
Child Counselor
SAFB YOUTH CENTER
SHEPPARD AIR FORCE , TX
05.1994 - 09.1998
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Supervised youth group members to maintain organized and safe environment.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Collaborated with counselors and parents to report youth behavior and progress.
Education
Associate of Arts - Computer And Information Sciences
Vernon College
Wichita Falls, TXAssociate of Arts - Computer And Information Systems Security
Wayland Baptist University
Wichita Falls, TXSkills
- Distribution Services
- Automated Mail Processing Proficiency
- Selective Service
- Computer Savvy
- Mail Delivery
- Retail Sales
Timeline
PSE Clerk
USPS
11.2022 - Current
Sales
Dillards Department Store
11.2020 - 03.2021
Substitute Teacher
WFISD
10.2015 - Current
Military
US Army
09.1998 - 01.2002
Child Counselor
SAFB YOUTH CENTER
05.1994 - 09.1998
Associate of Arts - Computer And Information Systems Security
Wayland Baptist University
Associate of Arts - Computer And Information Sciences
Vernon College